All4U LLC 7637 Crosstree Lane Jacksonville, FL 32256 Tel: 1-866-514-1517 (904) 342-6161 Hours of Operation: Website; 24/7 Office; 9:00 am - 5:00 pm Eastern Time Monday through Friday. All emails should be answered within 2 business days unless research is needed. all4USA@comcast.net Guarantee: (1) When you receive your order and it just isn't what your looking for; All items* carry a 30-day money-back guarantee. If within that time, the purchase is returned to us in a resalable condition we will refund your purchase price right away. (2) If it arrives and you notice that it is defective; We will send you another with our apologies at no cost to you! (3) *In the event you ordered a custom product we will accept it as a return only if it has a material defect. If it does, we will replace it. It is that simple...we want you to receive the best product available and be happy with your purchase. MilitaryBest guarantees it! Shipping: Many people told us that they didn't like the "shipping and handling charge" surprise that they were assessed when they checked out of other sites. Well, at MilitaryBest.com we think we have minimized the "Shipping Shock". Our Shipping Costs are based on the dollar amount of the order. Orders from $0 to $15 are shipped for $1.49. Orders from $15 to $35 are shipped for 2.99. Orders from $35 to $55 are shipped for $3.99. Orders from $55 to $75 are shipped for $4.99 Orders from $75 to $95 are shipped for $5.99 Our T Shirts and some of the heavier gift items carry an additional shipping charge to offset handling costs and USPS costs. No Minimum Quantity! There will be no inflated shipping and handling charges when you check out. WE ACCEPT FPO / APO ORDERS. WHEN PLACING FPO / APO ORDERS MARK THE COUNTRY IN THE SHIP TO ADDRESS AS THE UNITED STATES. International Customers NOT INCLUDING FPO/APO CUSTOMERS We still ship our smaller items such as patches, key rings, decals, etc. free worldwide. Larger items, BDU's, Caps, Jackets, Flags, License Plate Frames, etc. are charged $11.00 for the first item and $5.00 for each additional heavy item up to a $30.00 maximum. For example if you order 30 caps you would be charged only the $30.00 fee. This covers shipping costs for any amount to any location worldwide. Most Times we ship international orders via USPS Air Mail. We do reserve the right to decide on the best shipping method. No delivery times are guaranteed. Our shipping policy is simple, and straight to the point. We have eliminated "Shipping Shock" OVERNIGHT AND TWO DAY SHIPPING Overnight shipping within the Continental United States is $35.00. Two day shipping within the Continental United States is $27.00. Watches are only shipped within the United States Since our normal working hours are Monday through Friday from 9:00am to 5:00pm Eastern, all overnight and next day orders have to be received by 9:00am to be processed the same day the order was placed. If an order was received after this time or during a weekend we will assume that it is to be processed overnight or next day on the following business day. If by chance we are requested to ship an order overnight or second day and we are out of stock with that item, you will be advised via email at the time the order is processed. We assume no libility for any errors by the carriers of any orders domestic or international. We expect the vast majority of our items to be shipped within 2 - 3 business days excluding weekends or holidays. When and occasion arises where there is an out of stock item then the order can be expected to ship within a week. Due to the large inventory offered at www.militarybest.com there are times when items are discontinued by our suppliers. All efforts will be made to obtain discontinued items from alternative vendors however there may be excessive lead times during the search. If no substitute is found for discontinued stock items then a full refund will be credtited back to your account. Bob and Lisa Freeman MilitaryBest.com reserves the right to refuse service to any individual or company for any reason. Copyright © 1999-2008 All4U.LLC., All Rights Reserved